A community nursery nurse with a passion for involving parents in the shaping the delivery of services, an admin assistant who is a valued member of the team and a specialist continence nurse who improved patient experience are just some of the exceptional staff who have been nominated for April’s Stars of Month.
This month’s Stars received their certificates from Bridgewater’s Chief Executive Dr Kate Fallon at a presentation on Tuesday 8 April at Bevan House in Wigan (pictured).
Stars of the Month is an internal scheme within Bridgewater which recognises Trust staff nominated by their colleagues for going above and beyond in their roles.
The full list of staff nominated includes:
- Sheena Kennedy, Specialist Nurse Continence based at Fingerpost Health Centre, St Helens. Sheena has been nominated for setting up a nurse-led continence treatment in St Helens which will improve the patient experience by providing paediatric continence treatment close to home as opposed to at Children’s Hospitals at Alder Hey or Manchester. This service will put the patient at the heart of the pathway.
- Tina McAteer, Community Nursery Nurse based in St Helens. Tina has a passion for involving parents in the shaping the delivery of services and has worked hard to recruit and facilitate the Lowe House Health Visiting Parent Partners focus group. With the help and support of the team she has developed a leaflet for parents about the group, held a first successful focus group with another to follow and provided feedback in the form of a newsletter. Tina also involved some of the members of this group in the patient feedback of the Common Childhood Illnesses booklet produced by St Helens Clinical Commissioning Group. Tina is an excellent role model for anyone who is looking to set up this process of involving and listening to patients.
- Shevington Health Visiting Team – Jane Johnson, Michelle Cowburn, Alison Cain, Audrey O’Neil, Rebecca Wadeson, Tracey Davis, Diane Sullivan and Pat Fairhurst. Shevington Health Visiting team has really pulled together to maintain high standards of care and support to parents and families despite a busy period. The team has remained professional and patient focused. The person who nominated these staff said: “I’m really proud to be part of such a hard working team.”
- Sharon Harrison, Staff Nurse based at Newton Community Hospital’s Inpatient Unit. Sharon showed professionalism and flexibility by agreeing to provide cover at short notice at an alternative unit to ensure that patient safety and staffing levels were maintained. Despite Sharon never having worked on the unit previously, she took charge of the night shift efficiently and effectively ensuring all patients received a high standard of safe care. She is a well-respected and valued member of the service.
- Louise Farrimond, Admin Assistant based in Corporate Services at Bevan House in Wigan. Louise has provided admin support to the Corporate Office PAs for approximately 18 months and has proved to be a reliable and valued member of the team. Louise is always willing to help with any task and is totally committed in learning new skills to develop her role within the team. Louise has demonstrated that she is capable of supporting a wide range of corporate functions, for example covering reception when needed and she has also provided admin support to the Communications and membership teams. Her work has been noted and is very much appreciated by her colleagues.
- Susan Herbert, Safeguarding Supervisor/Community Practice Teacher for Health Visitors based in Wigan. Sue is currently working in two roles and is supporting a practice teacher in preceptorship (a period to guide and support all newly qualified nurses, midwives and allied health professionals to make the transition from student to develop their practice further). Her support is said to be inspiring and invaluable and her experience has benefitted her colleagues greatly. She is always available when needed, is encouraging, incredibly professional and has a very organised structured approach to her work. The nomination states: “Since working with her my own practice has developed and flourished under her guidance.”
- Melanie Horrocks, Team Administrator for Health Visiting based in Platt Bridge, Wigan. Her colleagues state that the team cannot function without Melanie as she is incredibly hard working and goes above and beyond to support her team and nothing is ever too much trouble. She ensures the team runs smoothly every day and is always smiling and pleasant, especially when answering the phone! Melanie is always incredibly professional in her approach to work and is a fantastic asset to both our team and the trust.
- Hannah Plunkett, Health Visitor based at Newton Clinic, St Helens. Hannah is described as an excellent team player, always willing to support her colleagues. Hannah has recently taken the role of preceptor (mentor) to a newly qualified health visitor. She is constantly supportive and encouraging and this is clearly appreciated. She has tried with a colleague to start a local led patient focused dermatology clinic to prevent increased admissions to secondary care which has additional costs to the NHS. Hannah is always encouraging with clients and colleagues and a complete pleasure to work with.