Our superstars for this month include a Treatment Room Nurse who stayed behind after her shift to ensure a confused elderly patient received the right care, a Healthcare Assistant who has put supporting our Out of Hours service before anything else and a Health Visitor whose quality of care received high praise from the child’s family…
Stars of the Month is an internal scheme within Bridgewater which recognises Trust staff nominated by their colleagues for going above and beyond in their roles.
The full list of staff nominated by their colleagues as Stars of the Month for August 2015 include:
Employee of the Month: Pauline Dyas, Treatment Room Nurse in St Helens
Pauline has always provided the highest quality service to her patients in a caring and compassionate manner. On one particular occasion a patient came to see another service. He seemed confused and didn’t know who could help him in case he had a fall or felt unwell as he is living on his own. Although Pauline had finished her shift, she stayed almost an hour longer to have a chat with the elderly patient. She gained his consent and contacted social services on his behalf.
Vicky Gorman, OCATS Admin/Out Of Hours Supervisor in Warrington
Vicky takes time out of her own work day to help and assist and encourage others to learn new skills with heaps of support.
She always puts everyone else first making sure the patients are all booked in and chasing endless queries without hesitation. She supports all the other team members and also other teams and is a “font of all knowledge”. She has a calming effect on everyone and everyone loves working with her.
Olivia Collard and Sue Howard, Community Staff Nurses for District Nursing in Warrington
Both staff members are dedicated nurses and always strive to deliver excellent patient care. Due to recent pressures within the team they have continued to maintain the team working in an effective manner.
Janice Glassey, Healthcare Assistant for Out Of Hours District Nursing in Halton
Janice has put her personal life on hold, cancelled social events to come into work at the drop of a hat to support the Out of Hours team, sometimes for very long stints on nights. She is always very professional and kind to everyone she meets. The team feel that there isn’t enough praise or thank yous to say how grateful they are to have her in their team.
Carole Gannon, Clinic Supervisor in Warrington
A very supportive and kind Supervisor towards all her staff.
Tina Prescott, Senior School Healthcare Assistant in Wigan
Tina is a valuable asset to the school nursing team as she works her way through tasks with a smile on her face. Tina has thrown herself into the Crucial Crew experience along with fellow staff and gives 100% commitment at all times.
Wendy Crosby, Administrative Assistant in Warrington
The new process for Education Health and Care Plans came into place in September 2014 and this has involved a significant change in process for the administrative part of the plans. Wendy has been instrumental in working alongside clinicians to make the process work. In addition, as she has learned about this work she has made very valuable suggestions to improve the process.
Elaine Stefani, Health Visitor in Warrington
A call was received from local authority children’s duty and assessment team complimenting Elaine on the manner in which she engaged with a family following a referral to social care. The family have learning disabilities and Elaine worked with them in a manner which clearly demonstrated a patient centred approach. Through effective information sharing with partners she achieved a good outcome for the child in delivery of early intervention services. They were very impressed with her ‘can do’ attitude and willingness to support the family.
Tracy Benson, Specialist Practitioner School Nurse and Sarah Jones, Student Specialist Community Public Health Nurse in Wigan
Tracy and Sarah met with Governors from a Local High School for a questions and answers session about our Drop In with Extended Services. Historically, the school has declined the service however due to Tracy’s and Sarah’s knowledge, passion for the service and negotiation skills, the High School has agreed for the School Nursing Service to provide the full Drop In with Extended Services.
Therese Woods, Supervisor for the Family Nurse Partnership in Halton
Therese has been in post for a year now and has done everything possible to make every member of the team feel welcome and valued. She has worked hard to ensure that the team have gelled together and that they have everything we need for our new role. The team want Therese to have this acknowledged as she works so hard, is a very motivating person and is a brilliant manager.
Jenny Pye, Specialist Nurse for the Safeguarding and Looked After Children Service in Wigan
Jenny is based at Nugent House School, providing health services to children who have additional behavioural needs. Whilst on duty a road traffic accident occurred on the perimeter of the school. The driver was injured and unable to be moved from his vehicle, Jenny ensured he was safe and provided immediate first aid. During this time Jenny remained calm and professional throughout, until emergency services arrived.
Once the services where on the scene Jenny debriefed them and provided support.
Barry Inzani, Health Visitor in St Helens
Barry has completed some excellent work with one of our Health Visiting students. Providing high quality care for one of our Looked After Children in St. Helens to enable the child to have the best possible start.
Jacky Baker, Health Visitor in St Helens
Jacky received excellent feedback for the completion of a Looked after child health assessment from the Looked After Children team following audit of her assessment. The detail of the assessment was described as one of the best seen and would be used as an example in future training.
Sharon Swift, Health Visitor in Wigan
Sharon has successfully completed her Newborn Behaviour Assessment Scale training and will be accredited. Sharon is the first person to achieve this in Wigan. Sharon will now be able to provide a service for babies and their families were attachment difficulties have been identified
Chris Boydell, IT Support Officer in Wigan
Chris has been extremely supportive to the Macmillan Allied Health Professional Team in general and to me in particular as we moved to the Electronic Patient Record and mobile working. Chris is always willing to go the extra mile to make sure that we have the IT solutions the team needed and made great efforts to support my specific needs for alternative technology.