8 May 2014
Two NHS organisations from Wigan have been recognised for setting UK standards in patient care with a double success at the inaugural National Continence Care Awards in London.
The Wigan Continence Care service, provided jointly by Bridgewater Community Healthcare NHS Trust (Bridgewater) in partnership with Wrightington, Wigan and Leigh NHS Foundation Trust (WWL), received the Continence Care Team award for being “a multi-professional continence team which effectively delivers improvements in the patient experience and quality of life”.
Rewarding exceptional leadership by a healthcare professional in providing high quality continence care, WWL Consultant Obstetrician and Gynaecologist, Jennifer Davies was highly commended in the Clinical Leadership category during the event hosted at the House of Commons.
“Congratulations to everyone responsible for this marvellous achievement. Winning this national award distinguishes the Wigan continence service as the role model for exceptional NHS continence care and the benchmark by which all other continence services across the country should be judged,” says WWL Chief Executive, Andrew Foster.
The award-winning Wigan Continence Care service consists of the Bridgewater Continence Service headed by Clinical Nurse Specialist – Continence, Rose Moran, WWL urogynaecology team headed by consultants Jennifer Davies, Naweed Shahid and Shatha Attarbash, WWL colorectal surgeon Naomi Mackenzie, physiotherapists Chris Eaves and Rachel House, all supported by their medical secretaries and Health Care Assistants based in the Hanover Diagnostic & Treatment Centre at Leigh Infirmary.
Explaining the reason behind the success of the Wigan Continence Service, Jennifer Davies says:
“I believe one of the reasons we won is that, here in Wigan, hospital and community continence services work together seamlessly, with district nurses and GPs and continence nurses in the community collaborating with physiotherapists and specialist continence doctors for both bladder and bowel at Leigh Infirmary.”
“Over the past ten years the challenge in the community was to transform our service from one seen as primarily providing pads into a fully integrated service that avoid the need for pads.”
“In the hospital the challenge was to provide a service by doctors specifically trained in continence with short waiting times for clinics and lengths of hospital stay. Currently appointments are usually available with 3-4 weeks and most continence procedures are carried out as an outpatient or day case.”
Rose Moran from the Bridgewater Continence Service added: “We are delighted to receive this award with our hospital colleagues. It is a reflection not only of our hard work and dedication but also the commitment and support of the Wigan Borough District Nursing Service in delivering an efficient and effective service for patients.”