National award nominations for Bridgewater Community Healthcare NHS Foundation Trust’s unsung heroes

Bridgewater is celebrating after three members of non-clinical staff and an IT team have been named as finalists at the forthcoming prestigious national Unsung Hero Awards.

The awards, which are taking place on 23 February at The Principal Hotel in Manchester, are the only celebration of non-clinical NHS and healthcare staff and volunteers who go above and beyond the call of duty.

Estates Manager Chris Starkey, eCommunications Manager Adam Britton, IT Trainer Wendy Smith and the trust’s Electronic Patients Records (EPR) team are all in the running for an award at the ceremony.

  • eCommunications Manager Adam Britton is nominated for IT Unsung Hero Award. He been recognised for his innovative work to introduce a new staff app to help his nursing and healthcare colleagues who have limited computer time due to working in clinics, health centres and patients’ homes. He has delivered an app that enables staff to access key trust information and updates directly from their smartphone and since its launch, it has been downloaded over 700 times.
  • Also nominated in the same category is IT Trainer Wendy Smith. She has been nominated for her work to train community matrons to use mobile IT systems so clinical information can be electronically recorded whilst on patient visits. Wendy’s nomination describes her as having supreme patience and as having a gift for not only training people but for supporting clinicians to implement changes that help create more time for patients.
  • Estates Manager Chris Starkey is a finalist in the Corporate Functions – Leader of the Year category. Chris came into the Estates Team as an Administration Officer, but after his manager took seriously ill, he stepped up to take on significant management responsibilities working tirelessly to help run over 100 trust bases that contain more than 3,000 staff. His nomination describes him as inspirational and an example of how back office services really support clinical teams.
  • The EPR Programme Team has been nominated for demonstrating tenacity, professionalism and a can do approach to managing one of the largest roll outs of electronic patient records systems in the country. As a result of their hard work, 1,000 frontline clinicians across Bridgewater now use mobile electronic patient records rather than traditional paper based patient records. This enables every patient record to be instantly updated and easily available to all relevant clinicians who need to access it.
EPR team

Our Electronic Patient Records team

Bridgewater Chief Executive Colin Scales said:

“I am incredibly proud that the efforts of our some of our non-clinical staff will be celebrated at the forthcoming Unsung Hero Awards.  Our nurses, dentists, health visitors, physiotherapists and other healthcare staff could not provide the high quality service they do to patients without their help. Our non-clinical staff, who work in areas such as IT, Estates and Communications, are the backbone of our organisation; working tirelessly to support clinical staff to do their job as effectively as possible.”

Unsung Hero Awards Event Organiser Mark Cherry said:

“The Unsung Hero Awards is all about recognising people who go above and beyond the call of duty. In my opinion: Andy, Wendy, Chris and the EPR Programme Team at Bridgewater Community Healthcare NHS Foundation Trust perfectly embody the types of people that these awards have been specifically designed for. They have demonstrated innovation, patience, commitment and tenacity to name but a few admirable qualities. These people deserve to be recognised for the hard work they put in and my hope is that their stories inspire others.”

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