Bridgewater celebrates its Stars of the month for July 2018

Stars of the Month is an internal scheme within Bridgewater which recognises Trust staff nominated by their colleagues for going above and beyond in their roles.

Halton and Warrington

Anne Johnson, School Nurse, Grappenhall, Warrington

Anne consistently strives to remain very professional and child focused.

Anne has recently had some very complex safeguarding cases that have demanded a huge amount of extra effort on her part to meet tight deadline dates for court.

Her work is always of a high standard and she remains positive in her approach to these very challenging circumstances.

Anne is an excellent example of the trust values in action.

Caz Smalley, Health Visitor, Warrington 0-19, Grappenhall, Warrington

Caz has just completed her master’s dissertation and was awarded a distinction from the University of Chester.

Caz has worked tirelessly to receive a MSc (SCPHN) in Health Visiting.

During this time Caz has continued to deliver excellent care to the children and families and led on the Agile working pilot.

Naomi Morris, Continence Nurse, Adult Bladder & Bowel Service, Halton.

 Naomi went above and beyond in caring for a patient with catheter problems.

Sally Adams, Community Matron Learning Disabilities, Halton.

Sally is an exceptionally caring, highly skilled and knowledgeable Nurse.

She always has a positive outlook and can be relied upon to provide support to others.

As Clinical Manager the efforts she puts in to her role of which is evidenced by the number of compliments that received from both inside and outside the organisation.

Trish Armitage, Speech & Language Therapy Assistant, Warrington

Trish has worked extremely hard to support a child who has significant communication difficulties, to help develop his use of AAC (Alternative & Augmentative Communication).

Thanks to her ongoing perseverance and dedication, he now has a voice through using a PODD book and has recently started to use a voice output communication device.

Trish has a great rapport with the child and his family; they clearly value the support they have received and all of Trish’s hard work.

We recently had a joint session with colleagues from the ACE Centre North who said “every Therapist needs an assistant like Trish”.

Trish is very modest and often does not recognize the positive impact she has on the children and families she works with.

Wigan, St Helens, Dental, Oldham & Bolton

Andrea Martin, Administrator, Health Visiting, Boston House, Wigan

Andrea is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months.

Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

Anne Lonsdale, Specialist Nurse, Looked After Children, Bolton 5-19 HWB Service, Great Leaver, Bolton

Whilst visiting a Looked after Young Person at their placement to provide vaccinations as per National Immunisation Programme Anne observed some bruising which, on further enquiry, the young person disclosed that these were caused by her boyfriend.

Using her professional engagement skills Anne completed a Risk Identification Checklist and using the young person’s responses and her own professional judgement Anne referred the young person to MARAC (Multi Agency Risk Assessment Conference).

The outcome is, through Anne’s ability to engage with our most vulnerable young people and being open and honest in a sensitive situation where the young person could well have disengaged, the young person has had the confidence to end her relationship with the Perpetrator and support a prosecution.

Following submission of a statement, a Court Case and Anne’s attendance at Court the young person expressed her appreciation of Anne’s support and the Perpetrator can also now access professional support to address and hopefully change his behaviours.

Charlene Toppin-Williams, Right Start Assistant Practitioner, Oldham Right Start Health Visitors, Saddleworth North and South Children’s Centre, Oldham

Charlene has recently undertaken a change to her role and has been enthusiastic and innovative about this change.

Alongside Charlene’s expanse of knowledge and skills she has undertaken additional training to become competent in the 2 year old, health visitor assessment, which is an integral part of the core service.

Charlene works with professionalism to provide the best care to our clients and their families. Charlene has taken a lead in the 2 year assessment clinic to ensure completion of the assessments in an efficient manner.

Charlene is extremely motivated in her role to provide an excellent service.and works well as part of the team and her motivation builds for a positive working environment.

Denise Tyrer, Administrator, Health Visiting, Tyldesley Clinic, Wigan

Denise is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months.

Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

Diane Sullivan, Administrator, Shevington Clinic, Wigan

Diane is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months.

Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

Dorothy Ward, Service Supervisor, Wigan OOH, Claire House, Wigan

Dorothy could see that there was a backlog of calls waiting to be dealt with within the 111 service.

She was concerned that patients would have to wait a long time to be seen once the calls came though. She used her initiative to be able to get patients seen quicker by gaining access to the APAS system.

Elaine Clayton, Clinic Administrator, Support Services, Wigan Health Centre

Elaine went above and beyond her role to support her staff whilst she was away from her base.

The Clinic staff were dealing with an incident at Wigan Health Centre involving Wrightington Wigan and Leigh patients due to a crisis situation with the lift.

An Ophthalmology disabled patient was stuck on the 2nd floor, he was diabetic and needed insulin and had a special wheelchair taxi booked.

Three members of the Support services staff stayed until 6pm along with Ophthalmology staff due to the lift not working at Boston House.

Support services staff arranged a sandwich for the patient to help with his diabetes.

They definitely went beyond their role and are a credit to Support Services.

 Eva Lynch, Clinic Receptionist, Support Services, Wigan

Eva went above and beyond her role to support her staff whilst she was away from her base.

The Clinic staff were dealing with an incident at Wigan Health Centre involving Wrightington Wigan and Leigh patients due to a crisis situation with the lift.

An Ophthalmology disabled patient was stuck on the 2nd floor, he was diabetic and needed insulin and had a special wheelchair taxi booked.

Three members of Support services staff stayed until 6pm one evening along with Ophthalmology staff due to the lift not working at Boston House.

Support services staff arranged a sandwich for the patient to help with his diabetes.

They definitely went beyond their role and are a credit to Support Services.

Helen Aspinall, Assistant Practitioner, School Nursing, Hindley Town Hall, Wigan

Helen has been the driving force in our service in completing the offer to Wigan boroughs crucial crew this year.

She has demonstrated passion, enthusiasm and encouraged others to do the same.

This has resulted in all year 5 children in Wigan receiving health promotion activity on recovery position approx. 3000 children.

Jane Cooney, Dental Nurse, Dental Service, Seymour Grove, Manchester

Jane always works so hard for the patients and our team.

Recently, she has taken up extra responsibilities and has done this with so much enthusiasm and dedication.

We are always impressed by her positive “can do” attitude to good patient care and her pride in the department and the work that she does.

Janine Gillett, Staff Nurse, District Nursing, Chandler House, Wigan

Janine deals with complex patients within her role as a band 5 staff nurse.

She goes above and beyond to meet patient needs ensuring they are at the centre of all decisions made.

She places all her effort and time into ensuring her patients receive the highest quality care and she is a shining example within our team.

Julie Hersnip, Administrator, Health Visiting, Hindley Town Hall, Wigan

Julie is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months.

Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

Karen Meadham, Assistant Practitioner, Right Start Team, Spring Meadows Children Centre, Oldham

Karen has used her leadership skills and re-organised team members diary’s, sourced cover from alternative staff to ensure client service delivery was not affected and took ownership of coming in early to work to ensure buildings were open in a timely manner.

Despite being a new team member Karen has embraced changes we face and is a vital attribute.

Karen Mawdsley, Clinic Clerk, Support Services, Wigan Health Centre, Wigan

Karen went above and beyond their role to support Wrightington Wigan and Leigh patients when there was a crisis situation due to the lift.

Kathy came back from another site to support Eva as the lift was down and an Ophthalmology disabled patient was stuck on the 2nd floor, he was diabetic and needed insulin and had a special wheelchair taxi booked.

Three members of Support services staff stayed until 6pm one evening along with Ophthalmology staff due to the lift not working at Boston House.

Kathy arranged a sandwich for the patient to help with his diabetes.

They definitely went beyond their role and are a credit to Support Services.

 Lianne Hilton,  Service Administrator, Healthcare Outreach Inclusion Team, Wigan

Lianne is new to the Health Outreach and Inclusion Service team and has developed new systems to aid the smooth running of the service enabling staff to work more efficiently.

She is proactive, pleasant to work with and has been an asset to the team.

She is professional in her work and if Lianne says she is going to do it …she does with efficiency and report back maintaining excellent communication.

Lisa Forrester, Administer, Health Visiting, Hindley Town Hall, Wigan

Lisa has consistently supported her colleagues in providing additional administrative support across the borough to ensure the service is delivered effectively in Wigan.

Lynn Cobley, Administrator, Health Visiting, Wigan

Lynn is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months. Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

I believe I speak on behalf of Locality 4 health visiting Team. Thank you.

Michelle Senior,  Administrator, Health Visiting, Wigan

Michelle is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months.

Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

Natalie Flood, Beverley Unsworth & Gemma Wright, OOH District Nursing, Wigan

 Beverley, Gemma and Natalie have been praised by a family for their end of life care.

They were compassionate and responsive in a difficult situation, going above and beyond. The family have stated they are worth their weight in gold.

Nicola Southern, Leigh Senior District Nurse Lead, Leigh

Nicola is committed and dedicated to the values of the Trust, to her team of staff and the Patients and families of the local area.

Nicola has had a massive job in reorganising and reallocating the team to new premises and she has done this maintaining professionalism and focus.

Nicolas organisational skills and ability to multi task are phenomenal and her high tolerance level in dealing with the stresses and demands of her role is inspiring.

Nicola should receive acknowledgement for her proactive and dynamic approach which will continue to have a positive impact on the team as a whole.

Nicola Southern, Leigh Senior District Nurse Lead, Leigh

Nicola goes above and beyond for both patients and staff, she can’t do enough to help everyone.

Nicola really is an inspiration and a great person to work with.

We have just undergone a base move and had to learn a new system regarding the faxes and referrals, she has been so structured and organised.

She really does have the “you can do” attitude which has helped all the team through this stressful time.

Olwyn Fedigan, Administrator, Health Visiting, Wigan

Olwyn is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months.

Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

Rachel Cheetham, SCPHN School Nurse, Wigan

Rachel has demonstrated a passion for supporting others with the use of EPR record.

She agreed to support the service in new improvements and committed to delivering a number of sessions familiarising the staff with new improved templates.

She demonstrated amazing patience and an ability to translate new ways of working into practice.

Tracey Catterall, Administrator, Health Visiting, Wigan

Tracey is a Health visiting administrator who together with her other colleagues have consistently supported Locality 4 for over 12 months.

Your professionalism within your role is outstanding, your drive for excellence is recognisable and your team working is exemplary.

Vicky Nelson, Children’s Community Nurse, Wigan

Vicky created old style Nurses uniforms so that the Children’s Community Nursing Team could celebrate the NHS 70 Birthday by dressing up.

She worked with a really tight deadline alongside working full time!

The team wanted to nominate Vicky for her seamstress skills and because she spent hours working on the aprons and cuffs in her own time.

We are all very grateful for Vicky’s creativity and effort in making these and making the day that little bit more special.

Corporate

Rebecca Colquitt, Database Developer, Performance and Information, Fleet House, Warrington

Rebecca has been working tirelessly over the last couple of months on innovating our existing data system by moving from monthly to weekly data load into our data warehouse.

This has been a massive learning curve for her and has had many trying times along the way which she has persevered through.

Without her dedication and sometimes extended working hours the deadline wouldn’t have been achieved.

Dan Buckingham, IT Service Desk Team Leader, Spencer House, Warrington

During several recent staff move of base within Wigan, working on the co-location of staff within the Integrated Community service model Dan has been extremely helpful, professional and resourceful.

He has had a real can do and active problem solving attitude, which enabled some ‘not straight forward’ moves to go ahead smoothly and ensured that clinical staff experienced minimal disruption and therefore there was no impact on patient care.

David Sivill, Clinical System Configuration Support, IM &T, Spencer House , Warrington

A recent sudden & unexpected loss of a clinical system at Newton Hospital left the services without any appointment and referral management system.

David and one other from our team literally had to drop everything and go to the site to implement a brand new system, configure it from scratch and input the clinics, referrals and appointments as a matter of urgency.

It took them about 7 days to complete and they had the new system in place by the end of that and the staff trained.

Janet Lamb, Clinical Systems Specialist, IM&T, Spencer House, Warrington

A recent sudden and unexpected loss of a clinical system at Newton Hospital left the services without any appointment and referral management system.

Janet and one other from our team literally had to drop everything and go to the site to implement a brand new system, configure it from scratch and input the clinics, referrals and appointments as a matter of urgency.

It took them about 7 days to complete and they had the new system in place by the end of that and the staff trained. .

Janet Lamb, Clinical Systems Specialist, IM&T, Spencer House, Warrington

As clinical manager of Hospital at Home team, Wrightington Wigan and Leigh, the team has been commissioned to provide a new service – administration of IV Zoledronic acid to post-menopausal women with breast cancer.

This has meant that we needed to set up a clinic on systmone.

Janet Lamb has been the person who has sorted this out. She has been absolutely fantastic. Any queries have been dealt with quickly and efficiently.

Janet has been professional at all times and unbelievably supportive throughout the whole process. She is a credit to your organisation and I cannot thank her enough for what she has done.

 Paul Blade, Clinical System Configuration Team Manager, IM&T, Warrington

Paul has been our manager for about 20 months.

He is the most supportive manager I have had.

He keeps the team updated is always there for us if we need him. We all feel that he needs some recognition for his good work.

Paul Blade, Clinical System Configuration Team Manager, IM&T, Warrington

Paul is a caring and compassionate manager who has a genuine interest in the health and wellbeing of every member of the team.

He has brought the team together, whilst ensuring everyone knows where they fit in as an individual, and continually encourages us to develop our knowledge and skills.

Paul is open and honest in all his communication with us, ensuring we are well informed in all relevant matters.

Paul continually strives to make improvements to clinical system functionality.

Sandra Alderson, Programme Manager, IT Services, Warrington

Due to issues outside the Trusts control a patient system was tuned off and leaving the service with no clinical system.

This was an outpatient service with high volumes of patient appointments already arranged.

Fortunately, the service implemented their business continuity arrangements of printed appointments schedule.

With numerous IT staff, clinical and back office support, Sandra was able to coordinate and offer the service a replacement system for their electronic booking functions to ensure the service could continue and meet the requirements of scheduled patient appointments.

Sandra has demonstrated her commitment to the Trust and has had to put on hold all her other projects during this urgent/critical requirement.

Sinead Watmough, Business & Admin Apprentice, Education & Development, Wigan

Her behavioural skills towards staff and helping others are outstanding.

On many occasions, we have received appreciation emails from other staff members and she is always ready to go that extra mile in regards to achieve knowledge and learn new things.