Bridgewater celebrates its Stars of the Month for February and March 2017

Our super staff stars this month include a Cardiac Nurse Advisor who commenced CPR and delivered life saving shocks until the paramedics arrived, a Family Nurse who received glowing acknowledgments from two clients on the difference she has made to their lives and a Community Midwife who identified an irregular fetal heartbeat during a routine antenatal examination…

Stars of the Month is an internal scheme within Bridgewater which recognises Trust staff nominated by their colleagues for going above and beyond in their roles.

Halton and Warrington

Stars of the month for February and March 2017 West

Claire Singleton, Admin Assistant, Community Nursing Warrington

Claire provides admin support to the clinical managers and recently supported the district nursing teams across Warrington and further supporting the management team at Spencer house by working flexibly and efficiently.

This has resulted in data collection reporting being completed in a timely manner and that orders have been placed in a timely manner resulting in no disruption to patient care. This is a fine example of commitment to the wider service by a member of the team.

Clare Askins , Intermediate Care Sister, Intermediate Care, Irwell Road

Clare is an excellent nurse and deserves to have her skills recognized.

She is always professional and works to the highest of standards. She has worked very hard during an exceptionally busy period.

Hayley Grimes, District Nurse Coordinator,  District  Nursing Warrington

Hayley has been very professional and supportive ensuring that the patients did not have any disruption to the service.

Hayley  showed true professionalism and commitment to her patients and colleagues by adopting a patient focused attitude and providing leadership across the service.

Sarah Quinn – Head of Medicines Management, Warrington

For all her support to operations with medicines management

Alison Snelson,  District Nurse, Warrington

Thanks from family for great end of life care delivered by West DN team.

The staff supported the patient to remain at home and provide care in the last few days of life.

The family have passed on thanks via the GP.

Angela Middleton, District Nurse Coordinator, Community Nursing Warrington

Angela  has been very professional and supportive ensuring that the patients did not have any disruption to the service.

Angela showed true professionalism and commitment to her patients and colleagues by adopting a patient focused attitude and providing leadership across the service.

Baren Shija, Intermediate Care Sister, Irwell Road

Baren is an excellent nurse and deserves to have her skills recognized.

She is always professional and works to the highest of standards.

She has worked very hard during an exceptionally busy period.

Deborah Bostock, Intermediate Care Sister Irwell Road

Deborah is an excellent nurse and deserves to have her skills recognized.

She is always professional and works to the highest of standards.

She has worked very hard during an exceptionally busy period

Elizabeth Houston, Community Staff Nurse, District Nurses Warrington

For her dedication and support, she has worked efficiently and effectively providing support for her colleagues

Kerry Kinsey, District Nurse Warrington

Supporting DN team and developing in new band 6 post , working extra hours to support the service

Lynn Humphreys ,Nursing Assistant, District Nursing, Warrington

Lynn provides admin support to the clinical managers and recently supported the district nursing teams across Warrington and further supporting the management team at Spencer house by working flexibly and efficiently.

This has resulted in data collection reporting being completed in a timely manner and that orders have been placed in a timely manner resulting in no disruption to patient care.

This is a fine example of commitment to the wider service by a member of the team

Margaret Bennett, Team Leader Health Visitors, Warrington

When the hospital liaison service moved from Bridgewater to WHHFT Margaret went above and beyond her role.

She met staff at the hospital, she communicated to all stakeholders about the transfer and offered to continue to support WHHFT in the transition period.

Suzanne Ishaque, Intermediate Care Sister  Irwell Road

Suzanne is an excellent nurse and deserves to have her skills recognized.

She is always professional and works to the highest of standards.

She has worked very hard during an exceptionally busy period.

Wendy Hampton, Community Staff Nurse, District Nurses Warrington

For all her support and team work to provide a dedicated service

Kirsty Hall, Speech and Language Therapist, Widnes

Kirsty has been working with a family to support their child who has significant communication difficulties.

She identified a communication aid that would make a difference to the child and how he interacts with his family and school – giving him a voice.

Stars of the month for February and March 2017 East

Lynn Humphrys, Nursing Assistant – Warrington

Lynn oversees the office duties for Central Warrington Team. She is hardworking, efficient and can answer all our admin questions. In recent months she has been supporting across several neighbourhoods.

Alyson Evans, Community Staff Nurse, District Nursing, – Warrington

Alyson runs the treatment room clinics alongside Brenda Farron.

Alyson’s skills, knowledge and efficiency ensure the clinics always run efficiently and patients receive the best possible care.

The clinic always runs to time, patient notes are comprehensive and the clinic room is clean and well organized.

Brenda Farron, Community Staff Nurse, District Nursing, – Warrington

Brenda runs the treatment room at Orford Jubilee Park alongside Alyson Evans. Brenda’s efficiency, knowledge and skills ensure the smooth running of the clinic and ensures the patients receive the best leg ulcer care possible.

The clinic is always well organized, patient notes are very comprehensive and the clinic room is always kept clean and well stocked.

Gill Langton, Health Visitor  – Widnes

Gill’s  intuition and analysis of a situation around the father’s behaviour and the mothers low mood at a home visit to a six week old baby led her to return to the house 4 days later to have some private time to talk to the mother alone.

The mother disclosed a significant safeguarding issue which led to a referral to Children’s Social Care.

The family are now receiving support as part of a multi-agency plan.  Her actions have also been highly commended by the Local Authority.

Lynn Humphrys, Nursing Assistant, District Nurses, – Warrington

Lynn oversees the office duties for Central Warrington Team.

She is hardworking, efficient and can answer all our admin questions. In recent months she has been supporting across several neighbourhoods.

Natalie Lomax, Community Staff Nurse, District Nursing  – Warrington

Whilst working an evening shift (OOH DN Team) Natalie visited a patient in a Residential home.

On arrival the patient was collapsed on the floor unresponsive with no pulse, CPR commenced and the patient was successfully resuscitated by Natalie and her colleague Samantha Holton.

The Ambulance arrived and patient was transported to Hospital.

Samantha Holton , Nursing Assistant, District Nursing – Warrington

Whilst working an evening shift (OOH DN Team) Samantha  visited a patient in a Residential home.

On arrival the patient was collapsed on the floor unresponsive with no pulse, CPR commenced and the patient was successfully resuscitated by Samantha and her colleague Natalie Lomax.

The Ambulance arrived and patient was transported to Hospital.

Widnes Urgent Care Centre, Reception/Nursing Staff on Duty – Widnes

The evening team dealt with a major incident efficiently and professionally.  It was dealt with by all staff on duty, from reception to nurses.

I was the radiographer in the department that evening and feel they need to be recognised for their professionalism under extremely difficult circumstances.

Lesley Hodgson, Community Midwife

Lesley recognised that during a routine antenatal examination that the fetal  growth had significantly diminished since a woman’s last appointment.

The woman was transferred to hospital and had an Emergency Caesarean Section.

The obstetrician thanked Lesley for identifying a severely compromised baby and averted a potential fatal loss.

Pauline Cain, Community Midwife

Pauline identified an irregular fetal heartbeat during a routine antenatal examination.

The woman was transferred to Hospital and the baby born by Emergency Caesarean Section that day.

The baby then received successful emergency cardio-version at Alder Hey that day.

This has led to the baby having a positive prognosis for the future.

Wigan, St Helens, Dental, Oldham & Bolton

Amy Steeden–Smith, Specialist Public Health Nurse, Health Visiting, Wigan

Amy is both enthusiastic and innovative in her practice and generously shares her knowledge with her colleagues to support their development, delivering training sessions to newly qualified health visitors in sexual health and is keen to work with colleagues to progress the HV role in this area.

Amy has also been instrumental in the development of the parent information leaflet regarding the non-mobile bruising policy which has made this area of practice for HV’s much easier to support parents at a difficult time.

Anna Maria Crabtree, MacMillan Occupational Therapist, Wigan

Anna Maria has been very supportive to the whole of the team showing great leadership, and understanding to every member of staff.

Celine Tracey and Cathy Gordon, Diabetes Nurse Educators, Wigan

Celine and Cathy received a lovely letter from the GP saying how he had attended one of the sessions and had really enjoyed the time spent understanding the service as he had been referring his patients but had been unsure of what this entailed.

Emma Fisher, Staff Nurse, District Nursing, Wigan

Emma is a fantastic nurse who is an asset to the team, always willing to help her team, going above and beyond without being asked, her patients adore her.

She is one of the most loyal and professional nurse’s and her initiative is amazing.  Emma is a brilliant nurse who deserves recognition for her duties.

Emma is a role model for younger, new staff.

Karen Wade, Lynne Jennion, Suzanne Tinsley, Team Leader, Maple Unit St Helens, Alex Court, Wigan and Padgate House Warrington

The inpatient teams for their contribution in achieving an outstanding rating in the latest CQC inspection report.

The inpatient services have worked hard to ensure that the highest level of care is delivered across all of the units and the outstanding rating is a testament to their dedication and professionalism.

Louise Hull, Line Manager, Children’s Paediatric Therapy Service, Wigan

Louise has been very supportive and understanding to a member of the team she went over and above her role as manager constantly offering reassurance, empathy and understanding.

Nadine Beardsmore, Health Care Assistant, Wigan

Nadine was asked to arrange child health records from an adopted child into a working order,  she identified a number of issues, demonstrated excellent initiative and investigated this further.

She found opportunities had been missed to change records as appropriate.

She completed an IRI and due to this, we are now looking at improving wider practices throughout children services.

Her actions have been proactive and will help a lot of other children and families.

Andy Waterworth, Trainee Assistant Practitioner, Adult Learning Disabilities Services, Wigan

Andy in partnership with the Addiction Service in the Wigan and Leigh Borough has developed and implemented a first class Alcohol Awareness Health Promotion Sessions for people with Learning Disabilities.

Feedback from service users has been very positive. In addition Andy has enabled and support people with learning disabilities have a greater awareness of this health need in proactive and creative approach.

Andy has identified other health needs to be addressed with this population in partnership with agencies in Wigan and Leigh Borough

 Mags Sanders, Ray Featherstone, Community Link Worker and Community Nurse, Health and Outreach team, Wigan

Mags, Ray and the rest of the team deserve recognition for the fantastic work they do in Wigan helping vulnerable communities.

They go the extra mile to help everyone they come across.

Their hard work, commitment and dedication to helping people who are in very challenging circumstances is inspirational

Victoria Sixsmith, Children’s Complex Needs Support Worker, Wigan

Vicky is relatively new to the team, she has become so enthusiastic for delivering patient respite sessions and helping and supporting the nurses with delivery of care and equipment.

Vicky has brought new ideas and innovation to the role and impressed both the team, the children and their families with the level of care she provides.

Dawn Ryan, Specialist Public Health Nurse , Health Visitor, Wigan

Two talk to us forms have been received in December specifically naming Dawn:

“always on hand to help whenever I may have needed it” and “Dawn (Ryan) has been fantastic, if she hadn’t encouraged and reassured me to attend hospital my child would not be feeding as well now, her support has been invaluable and I can’t thank her enough”

Hollinwood & Failsworth Team Lisa Chalmers, Amanda Maddison, Margaret Isaacs, Clare Tomas, Sue Ridgway, Michelle Kay, Sarah Darnley, Yvette Round, Donna Marie Sweeney, Allyson McCormick – CNN, Kath Davies – HV Admin, Chris Chamberlin, Dave Whiston –SHA, Joanne Mills – SHA, Zoe Townsend – SHA Admin,   Health Visitors & School Nurses – St Chads Hollinwood Children’s Centre, Oldham

 Over several months, the team has ensured that the families and clients in which we support have had an undisrupted, efficient, high level of care and excellence.

Lisa Chalmers has been highly motivating and encouraging towards her staff and each and every staff member within my team has supported each other throughout this difficult period.

The team has exhibited team work and peers support/care at its highest calibre.

Inpatient Team Newton Community Hospital

The inpatient unit at Newton Community Hospital for receiving an Outstanding rating for caring following our most recent CQC inspection.

The team have worked incredibly hard to ensure that the care they deliver is of the highest standard and to achieve the highest rating for care is an amazing achievement and a testament to their hard work and dedication.

Kerry Livingstone, Children’s Centre Outreach Support Worker, Oldham

Kerry has excellent personal qualities with both clients and professional colleagues, always offers and provides a high standard of care and commitment in all her referrals allocated by the health visiting team.

Kerry is a very polite, approachable, positive and pro-active member of the team, going the extra mile when working with families.  She is a very flexible and hardworking member of our new team.

Leigh Locality Therapy Team, Community Therapy, Wigan

The team have continued to behave in an extremely professional and positive manner, prioritising patient care whilst undergoing considerable team changes and challenges.

They are a credit to Bridgewater and should be very proud of themselves!

Paediatric Continence Team, St Helens

The Paediatric Continence Team has received consistent excellent evaluations and feedback from students who are placed with them and have 100% rating as a positive learning environment.

Vera Lopes, Children’s Complex Needs Support Worker, Wigan

Vera is relatively new to the team, she has become so enthusiastic for delivering patient respite sessions and helping and supporting the nurses with delivery of care and equipment.

Vera has brought new ideas and innovation to the role and impressed both us and the children and their families with the level of care she provides.

Chandler House Team, Health Visitor, CNN, Administrator – 0-19 Children’s and Young People,Wigan

The whole team have all been committed hard working and professional over the past year.

Beverley Trickett,  Assistant Practioner – Wigan

Beverley has shown a high standard of professionalism following a random visit from the CQC and acted with upmost respect for her colleagues and the trust

 Cardiac Rehabilitation Team – St Helens

The team have demonstrated extreme innovation and flexibility to both ensure minimal disruption to patient care and to ensure care provided is of a safe and high standard.

Gayle Yates, Clerical Officer, Children’s OT/PT Team – Wigan

Gayle is friendly and welcoming to all the children and parents accessing the Children’s Services.

A parent recently posted on facebook about the experience that she had “Visited Platt Bridge Clinic today.  “I just want to say how lovely the receptionist was there today. She was a breath of fresh air.

My two boys commented how lovely she was. I hope someone sees this and realises what a fab employee they have there.

Jackie Miller, Public Health Nurse, Health Outreach and Inclusion Service,– Wigan

Jackie works with a diverse range of clients across the borough, taking healthcare provision to those in the community who wouldn’t normally access services.

She works tirelessly with vulnerable migrants ensuring that they and their families are well and accessing services.

All of her work is centred around her clients’ needs and she often engages in outreach activities and uses inclusive methods to ensure the safety and wellbeing of those clients.

Janine Cleary, Respiratory Nurse – Wigan

We were delighted to receive a letter from a patient’s wife, sent for my attention, following a home visit – details of the letter below:-

“On behalf of my husband and myself, we wish to express what a lovely nurse Janine Cleary is.

She was so caring, polite, pleasant and professional.

She took the time to answer any questions we had, with utmost reassurance.

She truly is a dedicated member of your staff and deserves a massive thank you from us and in turn from your good self.

Please pass our thanks on and gratitude.”

 Jessica Prior, Staff Nurse  – Wigan

Jessica has shown outstanding development in her skills and patient centred care, she helps to develop other newly qualified nurses and students.

Jessica had an unexpected visit from the QC and with Jessica’s knowledge and professionalism she was outstanding and they were extremely impressed with her with the knowledge and understanding of palliative care.

Joanne Bailey, Cardiac Nurse Advisor – St Helens

On Saturday 18 February 2017 Joanne was off duty attending a local exercise/jogging group in St Helens when one of the participants collapsed and suffered a cardiac arrest.

Due to Joanne’s vast cardiac experience she was able to quickly recognise the emergency and promptly ran over to help she immediately recognised that it was cardiac arrest.

Joanne commenced CPR and delivered shocks via AED assisted by others. Paramedics then also attended. The gentleman was successfully resuscitated and transferred to A&E. we hear that he is doing well!

Since then the gentleman’s family have visited Fingerpost to express their sincere thanks and brought Joanne flowers

Nikki Marsden, Family Nurse – Wigan

Nikki has recently received glowing acknowledgments from two of her clients on the difference she has made to their lives.

One client attributes Nikki’s support to her being successful in her achieving an apprenticeship with Wigan Council.

This article about her success was in the Leigh Reporter and was read by a young lady who Nikki had previously worked with.

She got in touch with Nikki to thank her for her support and to tell her how much she and her family miss Nicky.

 Pauline Lewis, Community Learning Disability Nurse/Behaviour Specialist  – Wigan

Pauline works around the needs of the children and their families, providing appointments best suited to them making the care she gives person centred.

Pauline is involved in all aspects of the service including attending various management meetings, completing CQC reports and going above and beyond her band role.

Sarah Rhodes, Family Nurse  – Wigan

Sarah has received positive feedback from her work with a young woman and her child. This feedback has been sent in by a grandparent.

“I would like to express my thanks and gratitude to Sarah Rhodes and the family nurse partnership for the work completed with my daughter, and my grandson.

Sarah has offered support, advice, guidance, friendship and honesty to my daughter when she was vulnerable and needed it most to support her being a mum.

There have been occasions when my daughter has appeared unable to take on board advice I have given her and Sarah has managed to get this across in a positive way.

The service has been amazing and without it my daughter would have struggled and been likely to need further intervention to enable her to parent.

I think the service is invaluable and if it had been available for longer my daughter would have wished to continue”.

Sharron Dentith, Staff Nurse, Rehabilitation, Intermediate Care – Newton Hospital In-Patient Ward

Sharron shared her knowledge and information for British Heart Foundation Month – incorporating Valentine’s Day for her colleagues, patients and visitors to the ward.

She spent a lot of her own time and resources including heart cakes and chocolates to aid the promotion.

Sharron even displayed an Implantable Cardioverter Defibrillator along with lots of leaflets, booklets and sold badges for the BHF charity.

Sharron is new to Newton Inpatient Ward and is already an asset to our team.

Wendy Morris, IV Nurse- St Helens

 Wendy went above and beyond her duty to ensure that all patients were seen ensuring that no patient missed their treatment over the weekend

Corporate

Star of the month Dionne Feb 2017

Dionne Carroll, Infection Control Prevention Clinical Assistant, Bevan House

Dionne is very supportive and efficient supporting teams to complete the essential steps hand hygiene audit

Jen Brown and Wendy Burton – Learning & Development – Chandler House – Wigan

Jen Brown for organising the brilliant and inspiring Staff Engagement Strategy Launch event.

The speakers were fantastic and the running of the event exceptional.

There was a real sense of togetherness in the room and Jen can be really proud of how well received the event was by everyone one the day.

As massive well done to Jen and everyone who helped to support her in setting this up and to Wendy Burton, who’s presentation on compassion really hit the mark with the attendees.


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