Urgent Treatment Centre – St Helens

About our St Helens Urgent Treatment Centre

Urgent Treatment Centre St Helens

From December 2018, St Helens Urgent Treatment Centre (UTC) will be the new name for St Helens Walk-in Centre.

St Helens UTC is based in St Helens Town Centre at the Millennium Centre. It is open 365 days a year to treat minor injuries and ailments.

What are the opening times?

The UTC is open from 7am to 10pm Monday to Saturday and 9am to 10pm Sundays. A well as highly specialised nurses there is now a GP on site to treat appropriate conditions between 11am and 8pm Monday to Friday.

During the 30 minutes before closing, patients may be assessed only and given appropriate follow-up advice.

The x-ray unit is open Monday to Friday from 9am until 7pm and on Saturdays and Sundays from 9am until 5pm.

The blood/phlebotomy service runs Monday to Friday between 7am and 9am and on Saturday between 8am to 11am. No appointment is required between these hours.

There is a pharmacy on site open Monday to Saturday from 7.30am until 10pm and Sundays from 9am until 10pm.

Do you need any appointment to visit the centre?

No, anyone can visit the centre during opening hours.

There are a limited number of same-day appointments available via NHS 111. You will be given an appointment by NHS 111 after you have spoken to a nurse and they have advised you it is the most appropriate place for you to receive care.

What conditions are treated at St Helens UTC?

  • Minor Cuts and Wounds
  • Minor Burns or Scalds
  • Eye Injuries and Infections
  • Minor head injury
  • Rashes and Allergic Reactions
  • Muscle or Joint Injuries (eg. sprains and strains)
  • Childhood illnesses (e.g. croup and bronchiolitis)
  • Suspected Simple Fractures
  • Abdominal pain
  • Emergency Contraception
  • Check after a road traffic collision
  • On-site tests (e.g. x-ray, eCG, blood tests)

There is a dedicated X-Ray Unit on site. If you have an X-Ray request from your GP, you can have it at the Millennium Centre.

What happens when I arrive at the centre?

When you are arrive at the centre please report to reception. The receptionist will ask you for a brief description of your problem. You can give this privately if you wish.

Afterwards you will have a short wait before you will be called in to see a triage nurse. The nurse will ask you for a description of your injury or ailment and assess the severity of your symptoms.

After this assessment, you will be asked to go back into the waiting room and wait for a nurse or doctor to call you for further assessment and/or treatment.

Please note patients will not necessarily be seen in order. Patients with the most severe symptoms may be prioritised.

Information about your visit and treatment will be sent to your GP.

Where is the UTC?

St Helens UTC is based in the heart of St Helens Town Centre in the Millennium Centre opposite St Helens Bus Station and a short walk from St Helens Central Railway Station. The full address is:

The Millennium Centre
Corporation Street
St Helens
WA10 1HJ

Telephone: 01744 627 400
Textphone: 18001 01744 627 400

There are a number of local pay and display car parks nearby. For more information visit https://www.sthelens.gov.uk/carparks.

Where is the UTC?

View the UTC leaflet.

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