Paediatric Speech & Language Therapy – who are we and what do we do…

Halton Speech and Language Therapy Service


What the Speech and Language Therapy Service Does:

Our aim is to provide a high quality speech and language therapy service to children and young people with speech, language and communication difficulties and/or eating and drinking difficulties in the Halton area.  This service is delivered by a specialist team of staff with skills in a wide range of clinical areas.

The Speech and Language Therapy Team support children and young people across the borough with services tailored to meet the communication needs of those facing different types of challenges.

Staff work closely with the entire children’s workforce in the private and voluntary sector, preschool, mainstream and specialist education provisions to enhance the interaction and communication skills of children and young people with communication difficulties. Our service is not curative and the focus is on maximizing a child or young person’s participation in education, at home and in their community and on minimizing the disability.  Self management of the communication ability is the aim of the service.


Where we work:

We offer services in a number of different local venues across all of Halton.

Services are provided in the community ensuring that children (and parents) are treated closer to home where appropriate.  This could be at, School, Special School, nursery/pre-school, home, or any other community setting as appropriate to meeting child and family’s needs.

The majority of buildings we use are fully accessible e.g. they have wheelchair access – however if you have concerns about accessibility, please contact us to let us know about them before your appointment so that we can accommodate any of your needs.


Who we see:

We support children and young people aged 0-16 (0-19 if already known to the service).  We work in conjunction with Universal services such as Health Visitors, GP’s, School Health etc. as appropriate.

We see all children/young people with any type of identified or suspected Speech, Language and Communication Need.

The Team provides a service to children and families residing in or being educated in the Halton Borough – with a Halton GP.


How to use the service:

We have an open referral process, this means that anyone can refer to the speech and language therapy service. Education, Health and Social Care professionals must gain parental consent for the referral and complete the service referral form. This is available from our website or by contacting our office on 0151 495 5024.

Parents who have concerns about their child’s communication skills can make a referral by phoning 0151 4955024

Referrals are received and processed at Widnes Health Care Resource Centre, Oaks Place, Caldwell Road, Widnes, WA8 7GD.  Tel:  0151 4955024

Once a referral is received, parents/carers will receive a letter to confirm that the referral has been received. This letter will also ask you to contact the department to confirm that you still need an appointment for your child/young person. (This is an ‘opt in’ letter). Once we have received this confirmation, an assessment appointment will then be offered.If there is no response within 10 working days to the Opt In letter, the child is discharged from the service.

The service has a waiting list for first appointments and all children are seen within 18 weeks of referral.

The service has a waiting list for follow up appointments following the first appointment depending on the needs of the child. Advice and information regarding on-going support for your child is given at the first appointment. This can be implemented by you/others involved with your child to support their progress.

There is no cost to use the Speech and Language Therapy service.


How decisions are made about how we work with families:

What families can expect from Speech and Language Therapy:

  • Expert assessment including in depth collation of information about your child or young person’s communication skills to inform diagnosis.
  • To be fully involved in the development of a management plan for your child
  • That the plan will contain clear measurable goals and expected outcomes
  • That the goals will link to communication strategies for families and others to implement on a daily basis
  • Families can expect communication programs that they and relevant others, such as nurseries and schools, are to implement on a daily basis.
  • Families can expect that they and important others, such as teaching staff, develop their own skills in using the appropriate strategies to support their child on a daily basis.
  • Families can expect coaching/training form the service: this may include a defined number of coaching sessions with the child individually or in a group or a training package for parents and teaching staff only.
  • That all who work with the child have written information which is always copied to the family
  • That Speech and Language Therapy staff will contribute to Education, Health and Care plans and reviews for children and young people with additional needs
  • That we will signpost you to other agencies and services where appropriate and when families consent to this beneficial support
  • That Speech and Language Therapy advise and provide support for technology where relevant and clinically appropriate
  • That where relevant, goals and management plans are provided jointly in order to work in a holistic and meaningful way with families.

Moving on – transitions and discharge

When the service is involved at times of transition such as at school entry or moving from primary to secondary school, children’s to adults services and links are made with other agencies to ensure the transition is as seamless as possible.

When appropriate advice, coaching and/or intervention has been completed,

the service will discharge the child. This is likely to be at the point where:

  • Communication skills are at an optimum level and the child or young person’s parents and teaching staff are trained to maintain the functional skills acquired and to ensure they are supported in an appropriate learning environment.
  • Communication difficulties no longer have significant impact upon child’s development.

The decision to discharge to the support of all others in the child’s life will always be discussed with the child or young person, their family and other relevant professionals.


How we communicate with service users and how you are involved in decision making/planning:

Communication with users is routinely, face to face, in written format e.g. letter and reports or by phone. Email between parent and therapist is also used with parental consent.

Parents/carers and child are involved in setting goals and sign them and will get a review report to inform of child’s progress. Parents are always invited to contact us if they have any queries about their child and their progress.

All who work with the child have written information which is always copied to the family

SLT staff will contribute to Education, Health and Care plans and review for children and young people with additional needs

We value what you say:

We routinely ask for feedback from you to see how we are doing. This may be a request for verbal feedback, or we will ask you to complete an anonymous feedback form. This information will be treated confidentially, and may be used by the team in order to improve our service.


About our staff and services:

Young People and their families can access expert knowledge in the following aspects of communication

  • Speech sound difficulties
  • Stammering
  • Voice
  • Language delay and Language disorder
  • Eating and drinking difficulties, of a mechanical nature.
  • Social communication difficulties.
  • Communication difficulties within the context of additional and/or complex needs.
  • Implementation of augmentative and alternative communication skills.

All members of staff receive training in disability awareness and undergo regular supervision and clinical training to maintain their skills and develop new expertise. Every member of the team has an up to date DBS check.

We deliver a range of services that you can access for you and your child/young person. This includes, written advice leaflets, coaching/support sessions, groups etc.

Working with our partners:

Evidence shows that the best results are achieved when we work with those in daily contact with the child and young person.  This enables those around him / her to promote skills to their full potential in a variety of meaningful environments.  For us this means working with a variety of settings and with a variety of other people including parents and professionals.

We aim to form a partnership with families and professionals to support others to maximize their child’s potential.  Parents are a significant member of the team who hold a unique insight into their child and whose contribution we value.  Our role as Speech and Language Therapists is to provide support and coaching to the significant people in the child’s life to enable them to develop the child’s communication skills.


Who you can contact for more information

For general enquiries regarding Speech and Language Therapy, specific enquires about a child or to make a referral – contact our admin team on 0151 4955024.

The admin team will then put you in contact with any individual member of staff, or the team lead that can most help you with your enquiry.

If you have a compliment, a concern want to make a comment about this service you can contact Patient Services (Formally PALS)

Useful contacts/links for families:

The Royal College of Speech & Language Therapists

The National Autistic Society – Warrington Branch

Downs Syndrome Association

The Makaton Charity

Provides information on the use of symbols and signs for teaching communication, language and literacy

Talking Point

For information on children’s talking in the early years

Talk to your baby

Information on how to talk to your young child

ICAN – The children’s Communication Charity

For information on helping children communicate in the early years


Provides information on accredited training and one day courses for teachers, teaching and support assistants and parents

The British Stammering Association

For information if you’re worried about a stammer

 AFASIC – Unlocking Speech & Language






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