Child Mental Health Service – Wigan Borough

Single Point of Access Tier 2 CAMHS

Child and Mental Health Service (CAMHs) provides assessment for children and young people up to the age of 19 years who are experiencing mental and emotional health issues.

Referral to our Child Mental Health service is through a contact point which we refer to as the Single point of Access (SPoA).

This contact point is to enable easy access for children, young people and their parents or carers, most referrals are currently received through other professionals although self-referral is encouraged. A key part of this role involves working with our partner agencies including the Local Authority.

Our team will work with a range of mental health problems including children and young people with anxiety, depression, attachment difficulties and children and young people who deliberately self-harm.

From SPoA we refer children on to appropriate services to offer them support including our own tier 2 CAMHS service.

Tier 2 CAMHS

We offer a range of therapies and interventions including:

  • Brief solution focussed therapy
  • Cognitive behavioural therapy
  • Attachment and Relationship strengthening work – Parent-child game
  • Group work
  • Family work

The overall aim of the service is to improve the mental health and resilience of the children and young people who access our service and to assist families in supporting them.

The service aims to offer time limited interventions and regular reviews. We work closely with a wide range of services and will refer to other professionals when necessary and appropriate.

The CAMHs team receive all their referrals from the Single point of Access.

The service operates from 9am to 5pm from Monday to Thursday and until 4.30pm on Fridays. The service does not operate on weekends or bank holidays.

Referral form

Where is our Service based?

The Child and Mental Health Service team is based at:

Platt Bridge Health Centre
Rivington Avenue
Platt Bridge

Children and families and carers may be offered appointments at the clinic base. They may also be offered, appointments in school, the home setting or at primary care and children’s centre venues as appropriate.

Who does our service provide for?

The team provides support to children and young people aged 0-19 years and their families and carers who present with mental/ emotional health and who are registered with a Wigan GP.

The team also provides support to a range of professionals involved with children and young people and their families.

How can I start to use the service?

Children, young people and their families can contact the service directly or with any person who works with children professionally.

How are decisions made about who can use the service?

The service receives all its referrals from Single Point of Access (SPoA).

Clinical staff in the team, discuss referrals and decide how best the child and family needs can be met, based on locality and specialism.

All decisions made are communicated to the family/ carer, referrer and GP.

A child or young person will be offered an assessment appointment when accepted into the service and any ongoing intervention will be routinely reviewed.

As an early intervention and prevention provider, it is anticipated that where possible and indicated, support will be short term and time limited.

How do we communicate with service users and how are users involved in decision making/planning?

The  team seek the views of service users in various ways:

  • Children, young people and their families/carers goal set for themselves as an important part of the care planning process
  • Use of self reporting questionnaires.
  • Use of service user satisfaction questionnaires
  • The onset of a service user group facilitated by the team.

The views and wishes of the child and family and carers underpin all aspects of service delivery and the child’s/young persons voice is clearly heard and incorporated into any assessment and care plan.

Is the service fully accessible?

Platt Bridge Health Centre is accessible by means of a ramp into the building, disabled toilet access, hearing loop and accessible reception desk.

Language and communication needs can be supported via resources within the Trust.

The service always aims to be flexible and responsive to individual requirements and will encourage referrals directly from children, young people and their families.

What training are the staff having about supporting children and young people with special educational needs and disabilities (SEND)?

All staff are fully informed about the SEND agenda and have been closely involved with local developments.

The clinicians will ensure holistic and multi-disciplinary working with all children and young people, liaising with specialist services as required based on presenting needs and priorities.

Who can I contact for further information?

The SPoA  team can be contacted on 01942 482411.

Duty clinicians are available for consultation and advice.

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