|Position||Non-Executive Director and Chair of the Quality and Safety Committee|
BSc Zoology (London)
Royal Society of Health, Chartered Institute of Housing and Institute of Acoustics
|Key Skills and Achievements||
Leadership and strategic management of a broad and diverse professional directorate of a local authority which provided and commissioned public services of an award winning standard (Excellent Council status and 2 Beacon Council Awards).High level of change management skills with development of different provider models for council services and leading the client side for the formation of an “arms length” council housing service.
Project and programme management of a variety of projects and initiatives including leading Wigan Council’s partnership “Life Centre” Private Finance Initiative (PFI) which has now been completed in Wigan Town Centre, on time, within budget, and of award winning quality.
Relationship management skills at a political, partnership and customer level, taking on the mantel of the Council’s “Customer Champion” (3 “Charter Mark” Customer Care Awards) and lead officer for the Community Safety Partnership.
Understanding the need for long term care and health needs in later life in the personal care for two elderly parents in their 80s and 90s who were cared for in their own home.
After working professionally in Environmental Health and Housing in London, the West Midlands and for Brighton Council, where he was Deputy Chief Officer, Bob moved to Wigan Council in 1989 as a Corporate Director. His direct areas of responsibility included Environmental Health, Housing, Urban Renewal, Trading Standards, Licensing, Community Safety and elements of the building development and maintenance function.
As well as responsibility as a departmental manager, Bob also held a number of corporate briefs and was particularly involved in the development of the Council’s Corporate Strategy, business planning regime and performance management systems. He was also the Council’s Customer Champion and led many of the first initiatives into improving customer care.
For the last two years of his time at Wigan Council, prior to his retirement in 2008, he also led the Partnership Team responsible for the £65m PFI creating the Wigan Life Centre and the associated changes in working practices and systems that accompanied it.