FOI Advice & Assistance | Bridgewater Community Healthcare NHS TrustBridgewater Community Healthcare NHS Trust

There may be times when you request information that belongs to another organisation or is not appropriate to Bridgewater Community Healthcare NHS Trust. We will try and inform you where best to direct your request or forward it on to the other organisation, if possible.

If you require any advice or assistance with making an FOI request you can speak to a member of our staff or alternatively you can contact:

The Trust Secretary
Freedom of Information requests
Bridgewater Community Healthcare NHS Trust
Bevan House
17 Beecham Court
Smithy Brook Road
Wigan
WN3 6PR
Email: foi@bridgewater.nhs.uk
Tel: 01942 482711

Our Patient Services Department will also be pleased to help you if you are unsure about how to make, or how to word a request.

Patient Services Department
Bridgewater Community Healthcare NHS Trust
Bevan House
17 Beecham Court
Smithy Brook Road
Wigan
WN3 6PR
Patient.Services@alwch.nhs.uk

01942 482778 or 482765

This service provides confidential advice, support and information. Information on how to make a complaint can also be provided.

Fees and Guidance

Information from the Trust’s website is free however any charges for Internet Service Provider and personal printing costs must be met by the individual member of the public.

For those without Internet access, a printout from the website can be made available upon request to:

There may be times when you ask for information where the cost of providing it will be above the appropriate limit. The appropriate limit is set out in the FOI Fee Regulations as being £450 for an NHS Trust. This means that we have to consider if it would take a member of staff more than 18 hours to:

determine
locate
retrieve and
extract the information

The Trust can also make an appropriate charge for:

photocopying
putting into a different format for instance where requested to transfer to CD
providing a reasonable opportunity to inspect the information
postage and packaging

You can find a list of the fees other than those that exceed the appropriate limit here.